Financial Services and Insurance

Whether it’s developing greater efficiencies, or creating a culture of continuous improvement, our people will identify the transformation opportunities your business needs to thrive.

Build a culture of collaboration, accountability and continuous improvement in your business

Proudfoot has deep expertise in the financial services and insurance sectors. We have decades of experience identifying opportunities to improve business processes so that your people can do their best job. When companies build a culture of accountability, where teams work together and actively look for ways to excel at how things are done every day, service to customers improves and business profits are maximized.

We work directly with your employees in their workplace. We use our unique engagement model with one-on-one coaching. We balance this with our technical know-how. By focusing on your company culture (employee engagement and management capability development) as well as your operating models we deliver a lasting and significant return on investment.

Our clients accelerate transformative change to achieve dramatic, measurable and sustainable operational outcomes – changing the way work gets done to provide results you can take to the bank.

Proudfoot capabilities

What if you could...

...with Proudfoot you can!

Typical Results


Managing Partner Asia & UK, President Global Financial Services & Transportation

My passion is at the core of Proudfoot’s DNA: helping our clients’ people identify and recover lost time. I am a strong believer in the future of Asia and the power it holds.

Executive Vice President, Financial Services - Asia

I am passionate in partnering with insurance and banking clients and the entire FS ecosystem to improve productivity and customer experience.

Executive Vice President, Financial Services – North America

I thrive on developing leading edge propositions delivering innovative solutions, realizing and exceeding expectations for our clients and their customers.

Our clients

Client testimonials

Case studies

Medical Insurance: What if you could save a $30 million IT investment from being lost? We helped turn around a $30 million IT investment. Second in the process, we engaged 300 users to gain confidence and user adoption, and realise the promised business case.

A trusted and established Japanese insurance and risk solutions provider, with over 100 years in the business, serving customers in more than 30 countries, was experiencing significant inefficiencies in its Singapore division. The company needed to quickly improve their operating issues so they could move on to implementing already defined the next strategic priorities and goals for three years.

A global health services organization providing plans and services to individuals and companies through an integrated suite of medical, dental, behavioral health, pharmacy and vision care coverage, needed to transition from a business-to-business to a customer centric model.

Areas of impact

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Insurance Brochure

Accelerating operational & digital transformation to deliver the insurance company of the future.

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Banking Brochure

Helping the banking industry deliver a radical shift, one driven by new competition from Fin-Techs, changing business models, mounting regulation and compliance pressures, and disruptive technologies.

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