Banking
Whether it’s developing greater efficiencies, or creating a culture of continuous improvement, our people will identify the transformation opportunities your business needs to thrive.
Build a culture of collaboration, accountability and continuous improvement in your business
Proudfoot has deep expertise in the financial services and insurance sectors. We have decades of experience identifying opportunities to improve business processes so that your people can do their best job. When companies build a culture of accountability, where teams work together and actively look for ways to excel at how things are done every day, service to customers improves and business profits are maximized.
We work directly with your employees in their workplace. We use our unique engagement model with one-on-one coaching. We balance this with our technical know-how. By focusing on your company culture (employee engagement and management capability development) as well as your operating models we deliver a lasting and significant return on investment.
Our clients accelerate transformative change to achieve dramatic, measurable and sustainable operational outcomes – changing the way work gets done to provide results you can take to the bank.
Proudfoot capabilities
- Opportunities for outsourcing and cost reduction.
- Collaboration and ensuring all layers of the business speak to each other.
- Using strategic sourcing effectively.
- Organization design and shared services optimization.
- Operations productivity in processing and call centres, both onshore and offshore.
What if you could...
- Save a $30M IT investment within your insurance organization from being lost by engaging 300 users to adopt new technology?
- See a 15% improvement in branch productivity and reduced queue times by 30% at over 1,000 branches of your bank?
- Free up administrative time by implementing a Management Operating System that reduced mortgage processing time by 40%?
...with Proudfoot you can!
Typical Results
Leadership
Head of Solution Design & Value Realization
Our clients
Client testimonials
Case studies
Medical Insurance: What if you could save a $30 million IT investment from being lost? We helped turn around a $30 million IT investment. Second in the process, we engaged 300 users to gain confidence and user adoption, and realise the promised business case.
A trusted and established Japanese insurance and risk solutions provider, with over 100 years in the business, serving customers in more than 30 countries, was experiencing significant inefficiencies in its Singapore division. The company needed to quickly improve their operating issues so they could move on to implementing already defined the next strategic priorities and goals for three years.
A global health services organization providing plans and services to individuals and companies through an integrated suite of medical, dental, behavioral health, pharmacy and vision care coverage, needed to transition from a business-to-business to a customer centric model.
Areas of impact
- Employee Engagement
- Customer Experience
- Digital Journey
- Operations Excellence
- New Ways of Working
- Managing Risk
- Accelerating Growth
- Delivering Financial Results
Got any questions?
Banking Brochure
Helping the banking industry deliver a radical shift, one driven by new competition from Fin-Techs, changing business models, mounting regulation and compliance pressures, and disruptive technologies.
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