Big five trends and actions for 2021

Jon Wylie leads a panel discussion with senior industry leaders on the big five trends for 2021. We dive into the pre-pandemic learnings and what leaders need to know as the industry is shaped for the future. We discuss technology, information, engagement, localization, and provide a case study from a client where we worked [partly] remotely during 2020 to achieve success during one of the most difficult years in our lifetimes.